Legal
Email Consent & Privacy Notice
How Tbii Store collects your consent, uses your information, and protects your privacy under Canadian law.
Last updated: May 20, 2026
Table of Contents
Section 01
Marketing Email Consent
By ticking the consent box, you expressly agree to receive commercial electronic messages (marketing emails) from Tbii Store. These communications may include:
- Product updates and new arrivals
- Official launch announcements
- Exclusive discounts and special promotional offers
- Shopping cart reminders and personalized recommendations
You may withdraw your consent and opt out of these communications at any time. Every marketing email we send includes a clear, functional "Unsubscribe" link at the bottom, which will remove you from our marketing list immediately and no later than 10 business days from your request.
Section 02
Transactional and Operational Emails
When you place an order or interact with Tbii Store, we will send you necessary transactional messages related directly to your management of the purchase. These operational messages are required to fulfill our contractual obligations to you and include:
- Order and payment confirmations
- Shipping tracking and delivery notifications
- Critical order status updates
- Direct customer support communication regarding your transactions
Because these messages are purely transactional, they do not constitute commercial marketing under Canadian law and are not subject to opt-out provisions.
Back to topSection 03
Personal Information We Collect
To manage your interactions, process orders, and provide a tailored shopping experience, Tbii Store collects specific personal information, including:
- Identity Data: Full name and communication preferences.
- Contact Data: Email address, billing address, shipping address, and phone number (where provided).
- Transaction Data: Order details, purchase history, and payment confirmation status. We do not store full credit card numbers; these are handled directly by our secure payment processors.
- Technical & Usage Data: Website activity, browsing patterns, and interaction details related to your shopping experience on our platform.
Section 04
How We Use Your Information
Tbii Store processes your personal information for clearly defined business purposes, specifically to:
- Process, fulfill, and deliver your orders accurately.
- Respond directly to customer service and technical support inquiries.
- Optimize our website, product offerings, and overall customer user experience.
- Detect, mitigate, and prevent fraudulent, unauthorized, or illegal transactions.
- Comply with applicable Canadian legal, tax, accounting, and regulatory financial obligations.
- Send marketing communications, provided you have granted explicit opt-in consent.
Section 05
Third-Party Service Providers and International Data Transfers
To operate our global e-commerce infrastructure, Tbii Store shares limited, necessary data with trusted third-party service providers. These partners include payment gateways, email delivery systems, logistics networks, and operational platforms (such as Stripe, SendGrid, and CJdropshipping).
Important Disclosure on Cross-Border Data Transfers: Because some of our operational partners and infrastructure servers are located outside of Canada (including in the United States and other international jurisdictions), your personal information may be transferred, stored, or processed outside your home province or Canada. While abroad, your data is subject to the local laws of those jurisdictions, including lawful access requests by foreign authorities.
Section 06
Your Legal Rights and Choices
Under Canadian privacy legislation, you retain specific rights regarding your personal data. You have the right to:
- Request access to the personal information we hold about you.
- Request the correction of inaccurate or incomplete personal data.
- Request the erasure of your personal data, subject to our overriding legal, tax, financial audit, or fraud-prevention data retention obligations.
To exercise any of these privacy rights, please submit a formal request to our privacy team using the contact details provided below.
Back to topSection 07
Contact Information and Sender Identification
In compliance with CASL and PIPEDA requirements, the sender of these communications and the custodian of your data is Tbii Store. You can reach us directly with any questions, withdrawals of consent, or privacy inquiries at:
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